Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-landscape-lighting-eco-efficiency-audits.livebursts.com (referred to as “AI Landscape Lighting Eco-Efficiency Audits,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, services, applications, and products.

Scope

This privacy notice applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-landscape-lighting-eco-efficiency-audits.livebursts.com.
  2. Any mobile or desktop applications developed and maintained by us.
  3. Online services and products offered through our platform.
  4. Interactions between users and our team, including customer support.

Important Note: This policy does not cover third-party platforms, apps, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle data when:

  1. You use our applications and services as an authorized user account holder.
  2. You visit our websites linked to this statement.
  3. We communicate with you via email, phone, or text messages for marketing, transactional, or other purposes.

Personal Data Collection

We collect several types of personal information from users, which may include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Data required to process transactions, such as cardholder name, payment method, and billing address.
  3. Financial Information: Financial records linked to your account for invoicing and accounting purposes.
  4. Purchase Information: Items you buy from us, including quantities, dates, and product details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
  6. Location Data: Geolocation information provided when you use our services.
  7. Feedback: Your opinions and comments on our products or services.
  8. Social Media Information: Details from social media platforms when users choose to connect their accounts.
  9. Product Information: Preferences, reviews, and interactions with our products.

We collect this data through various methods: user input forms, account settings, browsing activities, analytics tools, cookies, and third-party integrations.

Cookies

We employ cookies to enhance your experience on our website and gather analytics data:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our site, such as login sessions and shopping cart management.
  2. Preference Cookies: Used to remember user preferences for a personalized experience.
  3. Analytics Cookies: Track website usage to improve our services and products.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking.

Retention and Deletion

We retain personal data as necessary for the following purposes:

  • Fulfilling your account requests and transactions.
  • Providing customer support and resolving issues.
  • Analyzing website performance and user behavior.
  • Complying with legal, tax, or accounting requirements.

Once these purposes are achieved, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard personal data:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regularly testing our systems for vulnerabilities and applying patches promptly.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access, rectification, or erasure of your information.
  • Right to restrict processing, request portability of data, and object to certain uses.
  • Right not to be discriminated against for exercising privacy rights.

To exercise these rights or submit a complaint, please reach out to our Privacy Team via the contact methods provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for changes.

Contact Information

For any questions, concerns, or requests related to privacy:

  • Email: contact@ai-landscape-lighting-eco-efficiency-audits.livebursts.com
  • Address: [Provide Physical Address]

We value your trust in our handling of personal data, and this Privacy Policy is designed to ensure transparency and accountability.